Frequently Asked Questions
Account Questions
Please log in to your dashboard and navigate to Order History on the left-hand side. Select the appropriate order, then click the purple “Print Receipt” button at the top of the page.
If you need additional assistance, feel free to contact us at hello@SkinBonesCME.com to request a copy of your receipt.
We’re continually improving our website, and during our full redesign in 2025, older order history was not carried over. As a result, your dashboard will likely only display orders from 2025 to the present.
If you’re already logged in: Go to your dashboard and click Edit Account on the left-hand side. From there, you can update your information.
If you’re not logged in: Visit the login page and click “Forgot Password.” You’ll receive an email with instructions to reset your password.
Please note: the email address used will be the one you registered with.
If you need further assistance, contact us at hello@SkinBonesCME.com.