Frequently Asked Questions
On-Demand & Virtual
Once you login we have your login documented in our system as attending the conference. You will still need to claim your credits at cmeuniversity.com
On the video dashboard where you view the video course, there is a link titled CME/CE Information, click that link, scroll down to the section that reads, Request for Credit, follow those steps.
All in-person registrants automatically have access to watch virtually. If you want to request a change prior to 30 days of the conference, please send any change or cancellation requests to [email protected] or use our contact us form for a refund. (Please note detailed cancellation policy found on the conference registration tab.)
Please refresh your browser by logging out of the dashboard and closing it completely. Wait about five minutes, then log back in. If you’re still experiencing issues, email us at [email protected] and we’ll be happy to assist.